Antaya Bioscience Private Limited, we appreciates your trust and your business. This Privacy Policy sets out how we collect, use, disclose, store and protect your personal data and other information when you interact with our website located at https://antaya.newlifeitsolutions.com/ (“Website”) or otherwise engage with us. By using our services, you consent to the practices described in this Privacy Policy.
2. Data Collected
2.1 Data Storage Location
Our servers and hosting infrastructure are located in [insert region/location if known; if part hosted outside India, insert details]. We take steps to secure your data in accordance with applicable data protection laws.
2.2 Registration Data
If you register on our Website, we will store your chosen username, email address and any additional personal information you provide in your user profile. You may view, edit or delete your personal profile information (except your username) at any time. Administrators of the Website may likewise access and edit profile information as required.
2.3 Purchase Data
If you purchase products or services from us, we will store relevant purchase details including your purchase identifier(s), service duration/support information, and your user account information, in order to provide you with access, support, updates, and other related customer services.
2.4 Support Data
If you are registered and entitled to support, you may submit support requests via our ticketing system. Only the data you supply in the support form will be collected, and your consent will be requested before submission. We use a third-party ticketing system (as described below) for this purpose.
2.5 Comments and Forum Data
If you leave comments, post in forums or otherwise contribute content on our Website, we collect the information you provide in the comment form, along with your IP address and browser user agent string (to help detect and prevent spam).
2.6 Contact Form / Enquiries
Information submitted through our Website’s contact form is sent to our company email and used solely for customer service purposes. We do not use this information for marketing nor share it with third parties without your consent.
2.7 Analytics and Tracking
We use website analytics (for example: Google Analytics) to generate anonymised reports of site usage. No personal identifiers are stored by the analytics for their purposes.
3. Use of Cookies and Similar Technologies
We use cookies and similar technologies to improve your browsing experience, remember preferences, manage login sessions, and provide anonymised analytics.
3.1 Necessary Cookies (used for all site visitors)
Examples of cookies we may set include session identifiers, security tokens, and cookies required by our CDN or hosting provider.
3.2 Additional Cookies for Logged-in Users
When you are logged in, we may set additional cookies (e.g., authentication cookies, interface preference cookies) to improve usability.
You may disable cookies via your browser settings. However, some site features may not work properly if cookies are disabled.
4. How We Use Your Data
We use your personal information in the following ways:
To verify/identify users when using the Website and services.
To provide technical assistance and support.
To send important updates about the service (changes, notifications, maintenance).
To monitor account activity, detect and prevent fraud, and ensure security of user data.
To customize the Website interface and enhance your user experience.
To maintain and optimise the performance, reliability and administrative functioning of our services.
5. Embedded Content & Third-Party Services
Our Website may include embedded content (such as videos from YouTube) or plugins from social media (e.g., Facebook, Twitter). These services behave as if you visited the respective external websites, and they may collect information about your interaction with that content. We do not control their tracking, cookies or data collection practices. If you wish to opt out of analytics, you may use publicly-available opt-out links for those services.
6. Who Has Access to Your Data
If you are not a registered user or client, we do not store any personal information about you beyond standard website logs.
If you are a registered user/client, personal information may be accessed by:
Our system administrators
Our support team, when required to provide service and support
7. Third-Party Access to Your Data
We do not share your personal information with third-parties in a way that reveals your identity (name, email, etc.), except as required to provide our services or by law. Typical third-parties we may engage include:
Ticketing system provider (for support requests)
Purchase/licensing validation service providers
Each third-party provider adheres to appropriate data protection standards.
8. Data Retention
We retain your personal data and support/ticketing metadata for as long as is necessary to provide you with our services, to comply with legal obligations, to resolve disputes, or otherwise required. When the data is no longer required, it will be securely deleted or anonymised.
9. Security Measures
We use encryption (SSL/HTTPS) for data transmission across our Website to protect information in transit. We maintain organisational, technical and administrative safeguards to ensure the confidentiality, integrity, and availability of your personal data. In the event of a data breach, we will take prompt appropriate actions including notifying affected users where required.
10. Your Rights
Under applicable data protection laws, you have certain rights regarding your personal data, including:
The right to request a copy of the personal data we hold about you.
The right to request correction or deletion of your personal data (subject to legal or contractual retention obligations).
The right to withdraw your consent where processing is based on consent.
Please note: if you request complete erasure of your data, we may no longer be able to provide you with our services.
11. Links to Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy or security practices of those websites. Please review their privacy policies independently.
12. Legal Disclosure of Data
We may be required to disclose your personal information to third-parties (including law-enforcement, courts or regulators) when required by law or regulation. You agree that we may do so when we believe, in good faith, that it is necessary for legal purposes (such as investigation of fraud, protection of rights or property, compliance with a legal obligation).
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our Website and updating the “Last updated” date. We encourage you to review this page periodically. If we make material changes, we may notify registered users by email or via our Website.
14. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@antayabio.com
Phone: +91 97791 85770
Address:
